Experienced Senior IT Executive with international background in technology governance
Consistent history of facilitating corporate success through the effective management of IT departments and groups. Special expertise in solution development, project management, product support, and technology deployment. Excel at building and leading top-performing teams. Innovative strategist with experience in startup, rebuilding, and M&A environments. Adept at directing global initiatives and enabling new revenue streams.
Oversaw development and optimization of CRM tools for international tour operations division of TUI Group. Managed complete project life cycles.
• Created functional and technical architecture, system interfaces, and inference engine.
• Implemented CRM strategy as part of corporate quality and performance program.
• Reduced risk by instituting integrated fraud detection tools and Coheris modules.
