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Jean CLEMENT

Head of Section - End User Services

Jean CLEMENT
44 years old
Driving License
Frankfurt-am-Main (60311) Allemagne
Professional Status
Employed
Just looking around
About Me
Experienced Senior IT Executive with international background in technology governance

Consistent history of facilitating corporate success through the effective management of IT departments and groups. Special expertise in solution development, project management, product support, and technology deployment. Excel at building and leading top-performing teams. Innovative strategist with experience in startup, rebuilding, and M&A environments. Adept at directing global initiatives and enabling new revenue streams.
  • Responsible for all IT Operations and Support for the European Central Bank (ECB) as well as the IT part of the Business Continuity.
  • Responsible for the Data Centre premises of the ECB. In addition, the function covers many ITIL processes including Incident Management, Configuration Management, Service Request fulfillment and IT Service Continuity Management.
  • The IT ecosystem represents more than 200 services installed on more than 2.000 servers and more than 24.000 IT equipment for more than 3.500 staff members. Supervise staff of 20 internals and 150 contractors. Manage a budget over 20M EUR.